TOJ Small Business OS · SaaS Tier · The Personal LLM path · Modeled on Hooks-OS pattern
Small Business OS · Tier 03 · Since 2026

Your shop.
as an operating system.

Snapshot + system + tools + Personal LLM path. A private, LLM-powered command center built to the six AI Agent Levels architecture. Tuned to your voice. Grows smarter every month. Ends as a Personal LLM you control.

Adapted from the Hooks-OS pattern · Battle-tested in the football vertical for 4 months
The 3 tiers

Three ways in. one system.

Basic gets you on the record. Premium adds the system. Small Business OS adds the operating brain.

◆ Tier 01 · Basic
Snapshot
Editorial one-page site + booking + content slots. Shipped in 14 days.
$1,200+ $75/mo
  • 1-page snapshot
  • Brand + palette match
  • Booking wired
  • Content slot editing
◆ Tier 02 · Premium
Snapshot + System
Everything in Basic + member area + intake + quarterly reviews.
$3,500+ $250/mo
  • Everything in Basic
  • Member area
  • Client intake system
  • Monthly content refresh
  • Quarterly strategy review
The 6 AI Agent Levels architecture

Every level. every operator.

1
MCP · Model Context Protocol
Identity + Connections

Booking, POS, socials, CRM. The OS learns them all.

Folder: data/
2
Single-Agent
Business Context

Auto-loaded context every session. No re-explanation.

File: CLAUDE.md
3
Skills · Reusable
Your Playbook

Voice rules · templates · service frameworks. Reusable capabilities.

Folder: skills/
4
Multi-Agent
Your Funnels

Service · membership · retail funnels. Coordinated agents.

Folder: workflows/
5
Agentic RAG
Your Knowledge

Client history · playbook · testimonials · vendors. Retrieved when needed.

Combined: data/ + skills/
6
Memory · Continuity
Your Personal LLM

Every correction becomes a permanent rule. Over 12 months → Personal LLM.

Folder: feedback/ + improvements.md
Included tools · Unlimited

Three tools. no add-on fees.

Tool 01 · Client Ops

Client Insight

Deep client history · preference tracking · next-appointment recommendations. Every regular treated like a friend.

  • Unlimited client profiles
  • Auto-tracked preferences
  • Rebooking recommendations
  • Anniversary / milestone alerts
Tool 02 · Growth

Referral Edge

Referral-source tracking · attribution ledger · repeat-customer targeting. Every referral logged. Every source measured.

  • Unlimited referral tracking
  • Source attribution
  • Repeat-customer flags
  • Referral rewards optional
Tool 03 · Directory

Local Directory

Searchable database of local vendors · partner businesses · complementary services in your area. Cross-referral engine.

  • Unlimited queries
  • Vendor + partner network
  • Cross-referral tracking
  • Local market insights
Fit check · Read this carefully

Not for everyone. on purpose.

Small Business OS is high-ticket, high-touch, 12-month minimum. Built for established operators. If any "not for" lines fit you, start Basic and revisit in a year.

◆ Small Business OS is for you if:
  • 5+ years in business
  • 50+ active clients
  • Established personal brand
  • Mid-6-figure annual revenue
  • Trades on relationships (not transactions)
  • Willing to be publicly featured as a case study
  • Ready to commit 12 months for Personal LLM path
◆ Small Business OS is NOT for you if:
  • You're just starting out — go Basic
  • You're a multi-location shop (per-operator only)
  • You don't want an AI system running ops
  • You want white-label of our tools (not this)
  • You're on a tight budget
  • You want month-to-month with no commitment
  • Your business context is too thin to train on
Ready?

Come get the standard.

The intake maps to the six AI Agent Levels. Fill it in. Book a 4-hour deep dive. Get your OS scaffolded within 30 days.

$8,000 setup + $1,200/mo · 12-month minimum · Application only